Refund policy
RETURN RULES, POLICIES AND PROCEDURES
These are specific to the items, vendors, specialties, offerings, etc., of each transaction. Given the diversity of our offerings, so too are the refund procedures and policies.————————————————————BASEMALL
Framed, autographed jerseys, along with other similar framed items, and similar memorabilia, are customized following your order. Therefore, these sales are final. No refunds. No cancelations. No exchanges.
Please review the return policy for each individual item upon checkout.
ADAM ECOM & THE 3RD WAVE
This includes most small, moderate, regular sized items, that are not customized, and are shipped.
Returns for store credit are accepted for 14-DAYS from date item is received by buyer.
The customer is responsible for return shipping and a 15% handling and restocking fee is deducted.
Returns must be approved prior to sending item.
Item must be unused, unworn, and in the same new condition, or same used condition, as was specified in the listing, and in its original packaging, with its receipt and proof of purchase.
Perishable items cannot be returned, nor can batteries, products containing liquid gases, flammable, components, etc.
We are not responsible for items sent to wrong address.
Please email us at returns@adamecom.com.
eSIM, DIGITAL PRODUCTS, GIFT CARDS
eSIM and other digital products are final sale products. Upon purchase, delivery instructions and activation details will be sent to the email address provided at checkout. No physical item will be mailed.
SURFSHARK
Surfshark software and subscription products are fulfilled directly by Surfshark. Delivery, activation, and customer support for these products are governed by Surfshark's own policies. We are not responsible for fulfillment or technical support on Surfshark orders.
ADAM ECOM’s SUMMERTIME SOLUTIONS This series of collections primarily includes products offered via the Amazon platform. Orders for these items are subject to Amazon's Shipping Policies, delivery timelines, and fulfillment standards say—————————————-
DAMAGES & ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
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EU 14-DAY COOLING-OFF PERIOD
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.