Contact information
CORPORATE INQUIRIES:
Adamatic LLC
7901 4th St., Suite 300
St. Petersburg, FL 33702
adam@adamecom.com; ceo@adamecom.com
754.331.3378
STORE AND SITE SPECIFIC INQUIRIES (PRODUCTS, ORDERS, SITE, POLICIES, ETC.):
ADAM ECOM (General or Store Specific) - adamecom@adamecom.com
BASEMALL - basemall@adamecom.com
THE 3RD WAVE - the3rdwave@adamecom.com
RETURNS:
Please view the specific returns link for complete detailed information necessary to ensure the proper handling of returns.
More specifically, please check and very whether that item or items is/are eligible for a refund, cancellation, or exchange.
If approved for a refund, the proper shipping address or addresses to send your return or returns, along with any special procedures, will be provided.
Being that many of our items are specialty and customized items, many of those will naturally have limitations on their eligibility to be returned, and, or, that return eligibility can differ from product to product, as can the procedures logistics, locations, etc., of those returns. It is critical that the eligibility of each item be approved. Additionally, if approved, the return shipping policies, logistics, procedures, locations, etc.
PURCHASES ON THIRD PARTY PLATFORMS (Amazon, TikTok Shop, Etsy, Expedia Parners, VRBO, hotels.com, TripAdvisor, Other Platforms):
Purchases completed on the platform of another company, with whom we have a trusted affiliated relationship or partnership, are naturally governed by the procedures and policies of the particular company conducting the transaction.
Therefore, please reach out to that particular platform with respect to the particular purchase requiring support. They are in the best position to be of assistance.
Although a transaction may not be managed or governed our parent company or brands, please reach out to us if you encounter difficulty reaching that company. We will certainly attempt to at least improve the line of communication.
—ADAM ECOM